Privacy Policy
Last updated: July 30, 2026
Swastishanti ("we", "our", or "us") operates the website https://swastishanti.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully.
1. Information We Collect
Information you provide directly
- Account data: name, email address, password when you register
- Appointment data: date and time preferences, service type selected
- Kundli / birth chart data: full name, date of birth, time of birth, place of birth — used solely to generate your Vedic birth chart
- Payment data: billing address and payment method details processed securely by our payment processors (Stripe, eSewa, Khalti); we do not store raw card numbers
- Communications: messages you send us via contact forms, email, or WhatsApp
- Reviews and blog posts: content you voluntarily submit on our platform
Information collected automatically
- Usage data: pages visited, time on site, referring URL, browser type, device type
- IP address and approximate location (country / city level)
- Cookies and local storage — see Section 6 below
2. How We Use Your Information
- Provide, operate, and improve our astrology services and website
- Generate personalised Kundli (birth chart) and horoscope readings
- Process appointments and payments
- Send transactional emails (booking confirmations, receipts, OTP)
- Send optional newsletters and astrology updates (you can unsubscribe anytime)
- Respond to your inquiries and support requests
- Publish content you submit (reviews, blog posts) with your consent
- Analyse usage patterns to improve site performance and user experience
- Detect and prevent fraud, spam, or abuse
- Comply with applicable laws and regulations
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process data on the following bases:
- Contract: to fulfil your bookings and service requests
- Legitimate interests: site analytics, fraud prevention, improving services
- Consent: marketing emails, cookies (you may withdraw consent at any time)
- Legal obligation: tax records, regulatory compliance
4. Sharing Your Information
We do not sell your personal data. We share it only in these circumstances:
- Service providers: payment processors (Stripe, eSewa, Khalti), email delivery (Resend, Zoho), cloud hosting — bound by data processing agreements
- Social media APIs: if you use our social publishing tools, content is transmitted to Facebook, Instagram, TikTok, or YouTube via their official APIs using credentials you supply; we do not share your personal account data with those platforms
- Analytics: aggregated, anonymised usage data
- Legal requirements: if required by court order, law, or government authority in Nepal or India
- Business transfers: in the event of a merger or acquisition, with equivalent privacy protections
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Birth chart data is retained until you delete your account. Payment records are kept for 7 years to comply with tax laws. You may request deletion at any time by emailing info@swastishanti.com.
6. Cookies
We use the following types of cookies:
- Essential cookies: authentication session, CSRF protection — cannot be disabled
- Preference cookies: language, theme (dark/light mode)
- Analytics cookies: anonymous usage statistics — can be disabled
You can control cookies through your browser settings. Disabling essential cookies will affect site functionality.
7. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), rate limiting, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and personal data ("right to be forgotten")
- Restrict or object to certain processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time for consent-based processing
To exercise any of these rights, email us at info@swastishanti.com. We will respond within 30 days.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: